FAQ

Q1 : What services can I request from TAS?

TAS can facilitate all your flight needs. This includes generating flight plan, obtaining all over flight and landing permits, arranging and coordinating all ground handling and fuel, catering services, crew assistance concerning visas and immigration, hotel booking, transportation, among others.

Q2 : Which country does TAS provide aviation services to?

TAS can provide services at all Egyptian airports.

Q3 : How fast can TAS obtain over flight and landing permits?

This depends on the country and the availability of information. Usually, for most countries, TAS can obtain permits within 24 hours. Some countries require more time, and that will depend on the nature of the flight. There are those who require 72 hours, while others may need 7 days.  

Q4 : Can TAS provide credit facilities for fuel and ground handling?

Yes. TAS offers credit facilities extended to our clients.  

Q5 : Which types of flight are handled by TAS?

TAS handles all types of flights - VVIP, ambulance, commercial, ferry, cargo and others.  

Q6 : - What is the procedure to open an account with TAS?

You simply have to contact with our Commercial department (via e-mail, fax or phone) or submit a registration form online, and our Representative will get back to you and help you set up an account.  

Q7 : Can I get rebates if I send volume requests?

Yes. TAS offers loyalty rewards. For every payment received on time, be it in permit support, ground handling assistance or fuel services. 

Q8 : How can I settle payment for the services requested?

You may send it via wire transfer (prepayment) or by credit card or cash, AND we can open a credit account for our clients.  

Q9 : Is TAS having any branch outside Egypt?

Yes, we have a branch in Europe located in Paris, and other branch located in Moscow. 

Q10 : Do you provide passenger special services?

We provide all passenger special services such as handicap pax, UM, VIP lounge, VIP transportation, pre-check-in, meet & assist.  

Q11 : Do you have catering store area?

 yes

Q12 : Why do you think you are the best in Egypt?

-TAS is one of the oldest companies in the field in Egypt, and that means experience;
-TAS is able to offer lowest price & highest quality services;
-TAS serves the biggest number of clients in Egypt (around 170 clients);
-TAS’s personnel are not only highly trained for the job but also exceptionally respectable, having a very strong sense of moral and responsibility;

Finally, you can just check out our clients’ names and certificates of appreciation for the service provided to them.
 

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